PACKAGES TERMS AND CONDITIONS
PACKAGES TERMS & CONDITIONS
Harmonia Massage Package – Terms & Conditions
1. Package Validity
• The package is valid for 12 months from the date of purchase.
• All massages must be used within this period. Unused sessions will expire and are non-refundable.
2. Appointment Scheduling & Availability
• Sessions must be booked in advance and are subject to availability.
• Clients are encouraged to book their sessions at least 1-2 weeks ahead to secure preferred time slots.
• The package is valid only for services provided by Harmonia Massage and Body Works and cannot be transferred to other therapists or businesses.
3. Cancellation & Rescheduling Policy
• A 24-hour notice is required for cancellations or rescheduling.
• Late cancellations or missed appointments will result in the session being forfeited from the package.
4. Non-Refundable & Non-Transferable
• The package is non-refundable and cannot be exchanged for cash or other services.
• The package is non-transferable and must be used by the original purchaser unless otherwise agreed upon with Harmonia Massage.
5. Session Duration & Services
• Each session in the package corresponds to the massage length agreed upon at the time of purchase (e.g., 60 or 90 minutes).
• Sessions cannot be split or shared with others.
6. Expiration & Extensions
• All sessions must be used within 12 months.
• Extensions may be granted only in exceptional cases, such as medical conditions, with prior approval.
7. Health & Medical Considerations
• Clients must inform their therapist of any medical conditions, recent surgeries, or special considerations before each session.
• Harmonia Massage reserves the right to refuse service if a massage is deemed unsafe for the client’s health.
8. Price & Package Adjustments
• Prices are subject to change; however, once purchased, the package price remains fixed for the duration of its validity.
• Additional services requested outside the package will be charged separately.
9. Right to Refuse Service
• Harmonia Massage reserves the right to refuse service to anyone displaying inappropriate behavior. Any violation of professional boundaries will result in immediate termination of the package without a refund.
10. Acceptance of Terms
• By purchasing the package, the client agrees to these terms and conditions.